We run separate addresses so your message lands with the team that can actually deal with it. Player questions and partner enquiries are handled by different people, and sending to the right one saves you a round trip. Both are checked every working day.
How to reach us
- General support: [email protected] – accounts, deposits, withdrawals, verification, bonuses and technical faults
- Affiliate programme: [email protected] – partnership terms, commission questions and tracking issues
- Contact form: sitting further down this page, for anyone who would rather not open a mail client
Responsible gambling requests, including deposit limits and self-exclusion, go to general support and are treated as a priority. Those are acted on as quickly as we can process them, never delayed behind routine tickets. If you want an account closed, say so plainly and we will handle it without talking you out of it.
Our address
Bd Lebeau, Montréal, QC H4N 1S2, Canada. Correspondence address only, with no public counter and no visits without an appointment arranged by email.
Contact form
